At Zovoza.com, we stand behind the quality of every product we sell. Our Warranty & Repair Policy is designed to give you peace of mind when purchasing refurbished items from us.
1. Warranty Coverage
Every product purchased from Zovoza.com includes a 30-Day Limited Warranty from the date of delivery. Our warranty covers:
Manufacturing defects
Functional issues caused by faulty repair or refurbishment
Hardware failures not caused by misuse or physical damage after delivery
2. What’s Not Covered
Our warranty does not cover:
Accidental damage after delivery (drops, spills, impact damage)
Normal wear and tear
Issues caused by unauthorized repairs or modifications
Cosmetic imperfections noted at the time of sale
3. Free Repair or Replacement
If your product develops a covered issue within the warranty period:
Free Repair: Our technicians will repair the item at no cost
Replacement: If the item cannot be repaired, we will replace it with the same model or an equivalent product of equal value
4. Repair Services After Warranty
Even after your warranty expires, we offer affordable paid repair services for all products purchased from Zovoza.com. This includes:
Parts replacement
System upgrades
Performance optimization
5. How to Request a Warranty Repair
Contact our support team at support@zovoza.com with your order number and a detailed description of the issue.
Our team will provide troubleshooting steps and confirm warranty eligibility.
If eligible, we’ll issue a repair authorization and arrange for the item to be shipped or brought to the nearest Zovoza warehouse.
Our Promise
We aim to deliver products that not only meet but exceed your expectations. With Zovoza.com, you can shop refurbished products knowing that expert repair support is always available when you need it.