Privacy Policy
Information and purpose
ZOVOZA may collect information that customers provide when creating an account, requesting a service, making a booking, or contacting support. Information should be used only for legitimate platform, service, communication, security, and legal purposes.
Booking and service information
Information relating to a service request or booking may be used to coordinate the requested service and provide customer support.
Payments
Payment information may be processed through the payment methods or payment service providers made available during checkout. Customers should not share passwords, OTPs, or sensitive payment credentials through support messages.
Sharing of information
Information may be shared with relevant service professionals or service providers when reasonably necessary to fulfil a booking, provide support, operate the platform, or comply with applicable law.
Security and retention
Reasonable measures should be used to protect customer information. Information may be retained for operational, record-keeping, dispute-resolution, and legal requirements.
Customer requests
Customers may contact ZOVOZA through the Support Centre for questions or requests concerning their account or personal information.