Terms & Conditions

Welcome to Zovoza.com. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

General Information

  • Zovoza.com is an online platform for purchasing refurbished electronics, home goods, and other products.

  • All products are pre-owned, professionally repaired, and tested before being listed for sale.

  • These Terms & Conditions apply to all purchases made through our website.

Ordering & Payment

  • Orders must be placed directly through Zovoza.com.

  • Payment must be completed via one of our accepted methods: PayPal, Venmo, cryptocurrency, or gift cards.

  • Your payment will be securely held until you confirm receipt and approval of the product.

  • Orders are not considered final until payment is confirmed.

Delivery

  • We offer multiple delivery options, including same-day, next-day, express, and standard shipping.

  • Same-day and next-day delivery are available in select metro areas.

  • Delivery timelines are estimates and may vary based on location, weather, and courier delays.

Inspect Before You Accept

  • Upon delivery, you have the right to inspect your product before confirming receipt.

  • If the item is damaged, defective, or not as described, you may refuse the order for an instant full refund.

Returns & Refunds

  • You may return your order within 7 days of delivery for a full refund, provided it is in its original condition.

  • Refunds will be processed within 3–5 business days after we receive and inspect the returned item.

  • Certain products, such as personal care items or software, may be non-returnable unless defective.

Warranty & Repairs

  • All products include a 30-Day Limited Warranty against functional defects not caused by misuse or damage after delivery.

  • Warranty claims must be submitted through our support team at support@zovoza.com.

Limitation of Liability

  • Zovoza.com is not responsible for any indirect, incidental, or consequential damages arising from the use or misuse of products purchased.

  • Product images and descriptions are accurate to the best of our ability, but minor variations may occur.

Privacy & Data Protection

  • Your personal and payment information is kept secure and used only for processing orders, deliveries, and customer service.

  • For more details, see our Privacy Policy.

Changes to Terms

  • Zovoza.com reserves the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of our website constitutes acceptance of any changes.

Contact Information

For questions about these Terms & Conditions, please contact us at:
📧 support@zovoza.com

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