Buyer Protection

At Zovoza.com, your safety, satisfaction, and trust are our top priorities. Every purchase you make with us is backed by our comprehensive Buyer Protection Policy — so you can shop refurbished products with complete confidence.

1. Secure Payment Hold

If, during delivery, you find that your product is:

  • Damaged

  • Defective

  • Not as described or shown in our listing

You may refuse the delivery and request a full instant refund on the spot. No questions asked.

2. Inspect Before You Accept

When our delivery team arrives at your door:

  • You’ll have the opportunity to open, inspect, and test your product before confirming receipt.

  • If the product matches the listing and meets your expectations, simply click “Confirm Received” and your payment will be released.

3. Instant On-the-Spot Refund

If your order is damaged, defective, or does not match the description or photos:

  • You can refuse the delivery and receive a full instant refund immediately.

  • No waiting periods, no complicated forms, and no hidden fees.

4. 7-Day Return Window

Even after accepting your order, you’re still protected:

  • You have 7 days from the date of delivery to return the product if you are unsatisfied for any reason.

  • Returns are eligible for a full refund, provided the item is in the same condition as delivered.

5. Quality Assurance Guarantee

Every product sold on Zovoza.com is:

  • Professionally repaired and restored by skilled technicians

  • Fully tested for performance and safety

  • Accurately described with detailed photos and specifications

Our Commitment to You

We believe trust is earned through transparency and reliability. That’s why Zovoza.com offers a clear, simple, and buyer-first protection policy — giving you the confidence to shop without risk.

Zovoza.com – Where refurbished shopping is safe, secure, and stress-free.

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